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Based on only 5 of the 492 Google reviews we had access to, the clearest pattern is a two-layer operation: Christian handles the logistics and communication before the job, while named field crews take over on the day with a consistent emphasis on punctuality and careful handling. The sample skews positive — all 5 reviews are 5-star — which may not fully represent the spread behind the overall 4.6-star average, so it's worth checking the full Google review page to see what the lower-rated reviews mention.