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Across 50 of About The House's 111 Google reviews, the single most consistent pattern is that the quote holds — multiple customers explicitly note that when extra asbestos turned up mid-job, the team absorbed it without renegotiating the price. John is named repeatedly as the person who sets that tone: he shows up on Sundays for quotes, explains removal procedures clearly to anxious homeowners, and is credited by one reviewer for helping them decide whether an old property was even worth purchasing.