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Based on only 5 of the 62 Google reviews we were shown, the standout pattern is Glenn's willingness to genuinely troubleshoot rather than upsell — one customer had been bounced around brand service teams for three years before Glenn found and fixed the root cause on a single visit. The sample is too small to map the full range of work Alliance handles, but across these five accounts, pricing is described as fair or slightly below comparable local quotes, and the crew consistently handles both the installation and the electrical coordination internally.