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Based on only 5 reviews we were able to analyse (from 122 total on Google), the most consistent pattern is a smooth end-to-end experience — Daniel handles enquiries and quoting attentively, and install teams like Josh, Cameron, and Jason follow through cleanly on the day. The sample skews heavily positive at 5★ across all five reviews, so while it's encouraging, it's too small to draw firm conclusions about how the business handles trickier jobs or complaints.