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From the 11 reviews analysed (out of 13 total on Google), the clearest pattern is speed — customers repeatedly describe quotes arriving within 24 hours and jobs wrapping up within a week, which is the most practically useful thing to know before calling. Based on only 13 reviews, the sample is too small to draw firm conclusions, and recent reviews are averaging slightly lower than earlier ones, so it's worth asking for a current reference if you have a larger or more complex job.