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The most decision-relevant pattern across this small sample: Eddie, who appears to be the owner or lead operator, stays personally involved — fielding calls, handling bookings, and showing up on emergency jobs himself rather than delegating everything to crew. Based on only 5 reviews sampled from 727 total on Google, the picture is limited in statistical depth, but every single one describes a job that met or exceeded expectations, including a flood emergency, an end-of-lease clean, and multi-surface upholstery work.