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Across 23 Google reviews — 20 of which we analysed — the most decision-relevant split is between customers who hired them for complex or commercial work (gates, enclosures, sports facilities) and those who hired them for standard residential fencing jobs: the former group are mostly satisfied, the latter are where problems cluster. Roughly a quarter of the sample reviews describe installations where posts were poorly set, gates dragged, or workmanship fell short of what was agreed — and several of those customers also report difficulty reaching the owner to resolve issues, which is worth flagging as a pattern rather than a one-off.