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Fourteen reviews — the full set on Google — all rate this business five stars, so there's no negative signal to speak of, but that also means you're working with a limited sample across roughly three years of activity. Based on those 14 reviews, the clearest pattern is that Chris shows up when he says he will, brings what he needs, and communicates changes rather than letting them become disputes — which is the thing that tends to go wrong on landscaping jobs.