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Across 110 Google reviews — 50 of which we analysed in detail — the standout pattern is that Chris personally handles every job and every customer interaction, which matters when you're trusting someone with a new vehicle or your home's windows. Multiple repeat customers appear in the sample, returning for second, third, and even more jobs across both vehicles and residential glass, which is a meaningful signal that the quality holds up over time rather than being a one-off.