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Across 60 Google reviews — 50 of which we analysed — the clearest signal is consistency across a named team rather than dependence on a single operator: Tom, Ben, Gavin, Chase, Kirk, Dayne, and Gavin all appear by name with specific praise, meaning the quality doesn't hinge on whether the owner shows up personally. The pattern that most directly affects hiring confidence is their documented follow-through: multiple customers mention the team staying past 4 p.m.