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Across the 28 reviews analysed, the clearest signal for a homeowner is that Frank's regularly handles jobs — patio enclosures, carports, screen rooms — that require council approval and structural engineering, and they manage that process end-to-end rather than leaving it to the customer. Ryan is the name that comes up most in the installation reviews, specifically for showing up when scheduled, communicating proactively during the job, and leaving sites clean at the end of each day, which several customers call out as rare among local trades.