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Across 50 Google reviews, the most consistent pattern is that individual designers — Jacqui, David, Tony, Paul, and Arlo — are cited by name and credited with specific contributions rather than just generic praise, which suggests the client relationship stays personal throughout a project rather than getting handed off anonymously. From the 45 reviews analysed, the business has also attracted a notable number of repeat clients who've returned for multiple rooms or multiple properties, which is a meaningful indicator of post-installation satisfaction.