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Across 90 Google reviews, the single most repeated pattern is price — customers who shopped around before calling consistently report Gawler Glass came in well below other glaziers, and this holds across jobs as different as shower screens, emergency window replacements, and custom-cut panels. From the 50 reviews we analysed, John and Jai are both named regularly enough that it's worth knowing who to ask for: John tends to handle installs, splashbacks, and product advice, while Jai gets called out for repairs and same-day fixes.