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Across 50 of GESA's 332 Google reviews, the clearest pattern is Garry personally showing up, doing the work, and walking homeowners through what was installed — particularly for CCTV and security systems where customers often admit they had no prior knowledge. Repeat customers appear multiple times in the sample, referencing past antenna work, then returning for camera upgrades or fan installs, which is a more useful signal than any single five-star review.