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Based on a small sample of 14 reviews drawn from 19 total on Google, the clearest pattern is that David consistently shows up on time, explains what he's found, and earns repeat business — several reviewers explicitly mention using him across multiple years. The single concern in the sample involves one customer who reported ongoing leaking after a sink trap replacement and couldn't reach David to resolve it; at one mention, this doesn't represent a pattern, but it's worth confirming his callback process before booking, particularly for follow-up work.