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Across all 24 Google reviews on record, the pattern that stands out most for anyone making a hiring decision is Ben's repeat-client rate — property managers, landlords, and homeowners all mention using him multiple times, which is a more reliable signal than a single glowing review. The 24-hour quote turnaround comes up frequently enough to treat as a genuine expectation rather than a one-off, and customers note the gap between order confirmation and installation is also notably short.