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Across all 17 Google reviews available, the clearest pattern is repeat use — multiple customers name Mitch specifically and mention calling him back over periods ranging from eight months to a year, which says more than a one-off five-star rating does. The standout detail is his willingness to travel: he's documented driving to Brisbane and attending a remote property ahead of a cyclone, which matters if you own property at a distance or need someone who won't knock back a job because it's inconvenient.