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Only 1 Google review to go on here, so draw your own conclusions about how much weight to give it — but what that single review does confirm is that Glen showed up on time, fixed a 10-year-old ducted system that had stopped working, and did it in the pre-Christmas rush when most tradies are flat-out or unavailable. The customer specifically called out value for money, which is worth noting given how many AC repairers push replacement over repair on older units.