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Across 50 of 69 Google reviews analysed, the single clearest pattern is punctuality: customers mention Ed arriving exactly when promised so consistently that it reads less like a compliment and more like a baseline expectation he sets and meets every time. The reviews also back up a specific practical claim — several customers describe being turned away by other electricians before Ed took on and solved the same job, which is worth noting if you have a complex or older-wiring situation.