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Craig manufactures on-site in Newcastle, which is the clearest practical advantage this business has over most competitors: across the 50 reviews we analysed, fast turnaround — often one to three weeks from quote acceptance to installation — is the single most repeated observation, and it flows directly from not depending on an external factory. The consistency across 64 Google reviews is notable: no reviewers mention delays, miscommunication, or quality issues, and several specifically call out post-install responsiveness, including a same-day return visit to fix a minor problem weeks after the job was done.