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Across 50 of McHugh Steel's 138 Google reviews, the clearest pattern is that named consultants — particularly Gillian, Sean, Shane, and Brett — make a measurable difference to the experience; customers who dealt with a specific person by name almost universally describe a smooth, well-communicated process. The business has been operating for roughly 19 years and handles council approvals, structural engineering, and certification in-house, which several reviewers flagged as the reason they chose McHugh over cheaper kit suppliers.