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Across 27 Google reviews — with 26 sampled here — the standout pattern is that Ryan is the consistent thread through almost every job: customers name him specifically for communication, attention to detail, and the way he handles the unexpected without fuss. The business covers the full tiling and waterproofing scope for residential renovations, and reviewers who've used multiple trades single out the clean worksite and methodical waterproofing as things that set Modus apart.