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Across 39 of My Tile Co's 47 Google reviews, the pattern that jumps out is how consistently the same staff members are named — Christina for design guidance, Jaiman for rapid delivery, and George for technical depth — which signals a stable team rather than high-turnover floor staff. The sample covers activity from late 2020 through mid-2026, and the rating hasn't dipped across that window, including through the busy pandemic renovation period.