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The single most decision-relevant fact here is that Mark is a Level 2 accredited electrician — a credential that only about 10% of licensed electricians hold — which lets him work on infrastructure that connects your home to the street network, not just the wiring inside it. Across the 50 reviews analysed from 148 total on Google, the pattern that appears most consistently isn't just speed, it's availability: Mark is documented responding on Christmas Eve, Boxing Day, Easter, and after midnight, at times when customers explicitly note other so-called 24-hour electricians didn't answer.