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The clearest pattern across the 32 reviews analysed is that the majority of customers — including those with rental portfolios, new builds, and complex fault jobs — come back repeatedly and refer family, which points to a generally reliable experience. That said, three separate reviewers raised serious safety concerns about incorrect wiring, with two stating the issues were reported to Queensland Workplace Health and Safety or the Office of Fair Trading — this is above the normal baseline of one-off complaints and is worth weighing directly.