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Based on a small sample of 12 reviews (out of 13 total on Google), the clearest pattern is that customers who complete a full installation — panels, batteries, or both — come away satisfied, with several specifically noting zero or near-zero power bills and working blackout protection after storms. Sarah is worth asking for by name on the consultation side; two customers single her out for energy knowledge rather than just general helpfulness, which is a more specific endorsement than the usual 'great team' comments.