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Across 43 Google reviews — 38 of which we analysed — the single most consistent pattern is Dylan showing up when other tradies don't: multiple customers describe calling him after being let down by no-shows, ghosted contractors, or insurers who refused to act, and getting a same-day or weekend response. From 38 reviews we worked through, not one complaint about pricing, workmanship, or reliability surfaces — a clean sweep that's unusual even for a small operator with 43 total reviews.