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Based on only 5 of ProFlo's 330 Google reviews, the standout pattern is the vacuum-extraction method — customers specifically call out that debris goes into the truck rather than onto garden beds or into household bins, which has directly influenced their decision to return or switch from other operators. The presence of a qualified roof plumber on at least some jobs is a meaningful differentiator worth confirming when you book: if you suspect a leak, ask whether Jarrad or another licensed roof plumber will be attending, as that capability isn't guaranteed on every crew.