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Across 77 Google reviews — 50 of which we analysed in detail — the single clearest pattern is that both Cameron and Michael treat mould-affected units as the core of their work, not a side issue, and customers with severely neglected systems report the most dramatic results. The technicians are named by individual reviewers repeatedly enough to confirm this isn't a large anonymous team: Cameron handles most residential cleans and Michael owns and schedules the business, also doing hands-on work.