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Across 18 Google reviews — 15 of which we analysed — every single one is five stars, and the pattern that stands out most for hiring decisions is Brett's responsiveness: customers frequently flag fast replies to messages and flexibility around tight move-in timelines, which matters enormously on new builds or rental turnovers. Brett and Tim handle the full scope themselves, so you're dealing with the same people from first contact to final coat — no handoff to a subcontractor you've never met.