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Based on only 11 of 19 Google reviews we could analyse, the standout pattern is Kendall's willingness to attempt component-level repairs that most shops decline — automotive control modules, PCBs, and instrument clusters are mentioned multiple times, with customers explicitly noting cost savings over dealer replacement quotes. The small sample size (19 total reviews across roughly 20 years of operation) means you can't draw deep statistical conclusions, but the reviews that do exist are unusually specific — named technician, named vehicle model, named part — which typically signals genuine firsthand experience.