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Across 50 of Matt's 114 Google reviews, the standout pattern is reliability under pressure — multiple customers reached him late at night, on public holidays, and immediately after break-ins, and he showed up when other local locksmiths either didn't answer or turned the job down. The sample covers nearly four years of work with a consistent 5-star average and no rating dip in recent reviews, which means what you read is genuinely representative of the current experience.