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Across all 17 Google reviews, the clearest pattern is Peter's ability to take the stress out of long-haul interstate moves — customers who've moved between Melbourne, Sydney, Canberra, and Newcastle specifically call out his communication, on-time performance, and the way he personally manages the truck packing. Two reviews, however, raise serious practical concerns worth knowing about: one describes a complete no-show on the day of a nursing home move with no contact, and another alleges items including a TV were damaged and that the business denied liability, pointing to a discrepancy between what the website promises (TV boxing) and what was actually provided (blanket wrap).