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From the 6 reviews sampled out of 10 total on Google, the clearest pattern is customers who've used David for hot water system work or aircon installs coming away satisfied with both the price and his willingness to suggest better options upfront. Two of the ten reviews are one-star, but neither provides detail about what went wrong — without specifics, it's impossible to tell whether those reflect a genuine service failure or a situation-specific dispute, so treat them as a flag worth asking about rather than a verdict.