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From the 50 reviews analysed, the clearest pattern is that T&J performs best on complete installation jobs — ducted systems, new split systems, evaporative replacements — where Braden, Ben, and Zeb draw repeated praise for communication, cleanup, and walking customers through their new setup. Across 146 Google reviews, the install experience is overwhelmingly positive, with multiple customers citing the free on-site quote as a genuine point of difference from larger competitors.