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Based on only 5 of 22 Google reviews we were able to analyse, the clearest pattern is Tim's reliability on the fundamentals — showing up on schedule, sticking to his quoted price, and personally seeing the job through to completion. The homeowners who mention persistent leaks they'd struggled with for years are worth noting: several describe finally getting a fix after long-term frustration, which suggests Tim has genuine diagnostic capability rather than just surface-level restoration.