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From the 50 reviews analysed, the clearest reason to hire this business is the continuity of their technician relationships — customers like Andrew and Josh are requested by name year after year, and the team knows individual properties across multiple inspection cycles, which means they catch incremental changes others might miss. Across the 136 Google reviews they've accumulated over roughly seven years, the dominant pattern is a monitoring-first approach: they install bait stations, return every six weeks, and combine that with annual full inspections — a model that suits homeowners who want structural peace of mind rather than a single treatment and hope for the best.