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Across the 50 reviews analysed from Tiger Solar's 194 Google reviews, the single most consistent pattern is that the same named staff — Sam, April, Ann, Darcy, Nathan — appear across independent reviews in the same roles, doing the same things well, which is a strong signal of a team with genuine internal structure rather than a revolving door of contractors. The sales process stands out for not pushing upgrades: multiple reviewers specifically note they were given time to shop around, and one mentions Tiger sent a better-spec panel at no extra charge when the original stock fell through.