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Across 59 Google reviews — 50 of which we analysed — the clearest pattern is that customers who engage Mick directly for quoting tend to feel genuinely guided rather than sold to, with multiple reviewers over a six-year span returning for battery upgrades and recommending the business to friends. The review trajectory does show some variation: earlier reviews skew uniformly five-star, while the more recent window includes a small number of serious complaints about after-sales follow-through — specifically, two customers describe difficulty getting responses when warranty or fault issues arose post-installation, one ultimately paying another company to resolve the problem.
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