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Based on only 9 of 13 Google reviews analysed, the standout pattern is quick responsiveness — multiple customers mention how fast Andrew gets back to enquiries, which is the detail that often separates a good tradie from a frustrating one. The sample is small, so read it as a consistent early signal rather than a deep statistical picture; every review in the sample is 5 stars with no complaints raised about pricing, workmanship, or delays.