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Based on only 5 reviews sampled from 231 on Google, the standout pattern is that named team members — Lance for design consultation, Riley and Calvin for installation, and Jon for project management — are individually credited by customers, which is unusual and suggests real accountability across the job rather than anonymous crew work. The small sample we analysed skews heavily positive with no recurring complaints, though five reviews can't tell the whole story of a business active for nearly three years.