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Based on only 5 of the 25 available Google reviews analysed here, the clearest pattern is Glen's ability to solve fire door and strata access problems that other locksmiths have apparently declined or been unable to resolve — two separate customers specifically reference this. The sample average sits at 4.2★ against a lifetime 4.6★, and without review dates we can't assess whether standards have shifted, so treat that gap with appropriate caution.