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Working from a small base of 15 Google reviews — with 10 analysed here — the clearest pattern is that tradespeople who've made this their regular supplier tend to be loyal and enthusiastic, pointing to product quality and staff knowledge as the reason they switched from elsewhere. The pricing question is genuinely unresolved: a minority of reviewers found prices high compared to local competitors, while others describe saving significantly versus other stores — which likely comes down to the specific product, volume, and any trade pricing in play.