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Across 24 of Wild Arc's 27 Google reviews, the clearest pattern is speed: multiple customers mention same-day attendance or sub-hour response times for electrical faults, including at least one genuinely hazardous situation involving live wiring that should have been dead. Caleb is named directly by customers and praised specifically for adding context — explaining what went wrong and why — rather than just fixing and leaving, which matters if you want to understand what's happening in your own home.