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Based on only 5 of 45 Google reviews sampled — covering an unknown time window — the clearest pattern is a split between clients who hired Zeel directly and reported smooth, high-quality installs, and those who encountered the business through a builder as subcontractor, where scheduling and finish quality proved more problematic. Two of the five sample reviews raise concerns about installation delays and limited communication, which clears the threshold to flag as a pattern rather than a one-off.