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Across 50 of 100 Google reviews analysed, the most decision-relevant pattern is that Matt Giddins operates as a working principal — not a sales intermediary — which means the person who quotes the job is also accountable for the design, the installation team, and what happens six months later. Reviewers who compared multiple quotes specifically called out that 3D Energy delivered more thorough site assessments and more detailed, itemised quotes than competitors; one builder noted good product selection based on prior experience, which matters in a market where cheap components are common.