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Across 50 of their 136 Google reviews, the clearest pattern is technician-level consistency — named staff like Yash, Charu, Kal, and Jaryd each show up across multiple separate reviews from different customers, which points to low staff turnover and a team that's developed genuine technical skill rather than relying on whoever's available. The business is GST-registered and has been trading for roughly 13 years, which matters when you're booking them through an insurer or need documentation for a property dispute — Jaryd has even prepared tribunal-grade quotes pro bono for at least one customer.