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Stephen and Jessie's strongest pattern across 50 of their 63 Google reviews is transforming sliding doors that homeowners had given up on — doors 25 to 50 years old that other tradies quoted for full replacement are routinely returned to smooth, quiet operation, often within 24–48 hours of the first call. Pricing is delivered as a phone estimate before they arrive, which most customers find reassuring, though two reviewers noted they couldn't get an itemised breakdown of parts versus labour costs — worth raising upfront if that matters to your decision.