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Across the 29 reviews analysed from 37 on Google, the clearest pattern is that customers book Aroma Services for carpet and rug work — often in high-stakes situations like end-of-lease cleans — and leave satisfied that stains they expected to be permanent came out cleanly. Harry is named repeatedly as the person doing the heavy lifting on carpet jobs, and the pricing feedback is consistently positive: fair, upfront, no surprises on the day.