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Arman's willingness to show up, diagnose a problem, and leave without charging when the fix turns out to be trivial is the single most repeated pattern across the 50 reviews we analysed — it appears in at least six separate accounts and is the clearest signal of how he prices his time. From that same sample, customers covering everything from single bedroom splits to full two-storey ducted installs describe competitive quotes, tidy workmanship, and a technician who explains what he's doing at each step.